How to troubleshoot the following error:
Error: license version 4 required. Node 19A80D41F32FC016F12C78D9ABFG2D432A4F0A4D has license version 3.
SingleStore currently uses version 4 licensing which is a 144-character count string. The product no longer issues or uses version 3 licensing which is a 32-character count string. If you receive the aforementioned error this means you are using an old 32-character license format and need to use the new 144-character count license format.
How to find your version 4 License
- Create an account or log in to an existing account on the SingleStore Customer Portal.
- Click on Software Licenses:
- Here you will find all of the license strings available for you to use when deploying SingleStore clusters:
- If you do not have the appropriate licensing available to you in your portal account please contact your Sales Representative.