Resolving the Firewall Allowlist Error for the Helios Management API

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How to resolve the 'Client access denied due to firewall restrictions' error when using the Management API for Helios?

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Introduction

SingleStore provides the Management REST API to create and manage workspace groups and workspaces. If you encounter the error shown below while using the Management API, it indicates that your IP is not whitelisted and needs to be added to the Allowlist.

client access denied due to firewall restrictions. Please configure the firewall allowlists for this deployment

Steps to add your IP to the Allowlist:

• Login to the SingleStore Helios Portal, and on the left-hand panel, expand the Configuration option and:
  • Click on API Keys
  • Click on Security
  • Click on Edit 

• Inside the Edit IP Address Access tab:
  • Click on Add My Current IP Address
  • Verify that your IP address is visible and click on Save

• Now retry the Management API and verify that you can use it.

Note: The Management API firewall allowlist is separate from the firewall used to configure access for your deployments.

Reference

Management API

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